Airport address:

Toronto Lester B. Pearson International Airport, Greater Toronto Airports Authority, PO Box 6031, 3111 Convair Drive, Toronto AMF, Ontario L5P 1B2

Information:

Information desks are located in the arrivals area in both terminals. Information available by telephone is available in Terminal 1 and Terminal 3 at Tel: (416) 776 51 00.

Website:

http://www.torontopearson.com

Directions:

Highway 409 and 427 lead directly to the airport. Highways 400, 401, 403, 410 and the QEW (Queen Elizabeth Way) are access roads that connect the airport with the entire region.

Transfer between the terminals:

Terminal LINK shuttle trains connect Terminal 1, Terminal 3 and the Sheraton Gateway Hotel as well as the GTAA long-term car park (Viscount Station), the multi-storey car park and the ALT Hotel. Trains run 24 hours a day and every 3 minutes during peak hours. The journey time from Viscount Station to Terminal 1 is approx. 3.5 minutes.

Flight time:

From Frankfurt: 8 hours 25; from Vienna: 9 hours 35; from Zurich: 8 hours 30.

Airport information

IATA airport code: YYZ

Address: Toronto Lester B. Pearson International Airport, Greater Toronto Airports Authority, PO Box 6031, 3111 Convair Drive, Toronto AMF, Ontario L5P 1B2

Location: 27 km northwest of Toronto .

Number of terminals: 2nd

Phone: (416) 247 76 78.

Public transportation

Information on public transport is available at the information desks on the arrivals level of each terminal (Tel: (416) 393 46 36; Internet: www.ttc.ca ). A full list of all private transportation companies with route details is available on the airport website.

Public transport – street:

Bus: The Airport Rocket Bus No. 192 of the Toronto Transit Commission (TTC) (Internet: www.ttc.ca) runs every 45 minutes to the Kipling Metro Station (journey time: 20 minutes). It connects to the Bloor Danforth subway in downtown Toronto.

The 58A Malton bus connects the airport with the Lawrence West station on the Spadina subway line from 5:15 a.m. to 1:50 a.m. (travel time: 60 minutes).

The GO Transit – buses (tel: (416) 869 32 00. Internet: www.gotransit.com) drive to the metro stations Yorkdale and York Mills.

The bus company Brampton Transit (Internet: www.brampton.ca/en/residents/transit/Pages/Home.aspx) and others also offer connections from the airport to Toronto and other destinations in the region. Further information can be obtained from the information desks in the arrival halls of the terminals.

The 300A Bloor-Danforth night bus runs every 30 minutes from Danforth Avenue via Bloor Street to the airport (journey time: approx. 45 minutes).
The 307 Eglinton West night bus also runs every half hour to the airport (Yonge Street, corner of Eglinton Avenue) (journey time: approx. 45 minutes).

Taxi: The prices for taxis and limousines are based on fixed prices, which are listed on the airport website. A trip to downtown Toronto costs around C $ 50. Numerous companies offer trips to and from the airport.

Public transport – train:

The Union Pearson Express (UP Express) (Internet: www.upexpress.com) connects Terminal 1 with Union Station in downtown Toronto every 15 minutes between 5:30 a.m. and 1 a.m. every day (journey time: 25 minutes).

Facilities in the terminal

Money:

ATMs and exchange offices are available in both terminals.

Means of communication:

Free Wi-Fi service is available in both terminals. There are mailboxes in the departure areas of both terminals.

Gastronomy:

Numerous bars and restaurants are spread across the airport.

Shopping:

There are numerous shops, including duty free shops. The larger number of shops are behind the security area.

Luggage:

There is a luggage service and a lost property office (Tel: (01) 86 62 07 16 90, free hotline). Luggage trolleys are located in all areas of the airport. The Samsonite store, in Terminal 1, offers storage for clothes and luggage (suitcases from 24 hours: $ 6, winter clothes: $ 9 per week).

Other facilities:

The airport has medical facilities in both terminals. There are baby changing rooms and a children’s play area. A non-denominational chapel is located on the departure level of Terminal 3 and in the basement of Terminal 1.

Airport facilities

Conference and meeting rooms:

The airport has five lounges with internet access, work areas and televisions. A business center is located in the Sheraton Gateway Hotel (Tel: (905) 672 70 00. Internet:  www.starwoodhotels.com) at Terminal 3. It has 28 conference rooms with up to 300 seats.

Accessibility facilities:

Elevators and wheelchair ramps are available. Over 20 TTY telephones with a keyboard for the hearing impaired are spread across the airport.
All parking areas at the airport have disabled parking spaces. The shuttle buses between the long-term parking lot and the terminals are wheelchair accessible.
Disabled travelers are asked to notify their travel agent or airline in advance if they need help such as a wheelchair escort service or help with check-in, boarding or alighting, or getting around the airport building.
The new terminal building has excellent facilities for the disabled, such as barrier-free access to all areas of the terminal building, disabled toilets and public telephones, oversized elevators, Braille labeling, electric treadmills, reserved seats, telephones and buttons for requesting help.

Parking spaces:

There is an eight-story car park above Terminal 1. There is also a parking garage at Terminal 3 with direct access to the terminal building. Both car parks offer short and long-term parking.
A parking lot (Value Rate Lot) and a multi-storey car park (Value Park Garage) with affordable savings rates are located on Airport Road and are connected to the terminals around the clock by a free, wheelchair-accessible LINK shuttle train.

A free waiting area for collectors (Cell Phone Waiting Lot) is located on Newton Road next to the parking garage (Value Park Garage).

Car rental:

The car rental companies
Avis,
Budget,
Dollar / Thrifty,
Enterprise,
Hertz and
National / Alamo are represented in both terminals.
Pick-up / return of rental cars is possible on the ground floor and on the first floor of the car park in Terminal 1 and on the ground floor of the car park in Terminal 3.